Quote Him="Him"I was only joking about the card system, it's miles better and isn't a disaster if you lose it unlike the old paper system.
As for the online tickets, plenty of places including small retailers seem able to have a decent online purchasing or ticketing system. I applaud them for introducing a print at home option, but the whole thing isn't user friendly and isn't explained well, also doesn't appear to have a help or FAQ option which would really help people.
I use and buy stuff online all the time so I'm not web illiterate, and I maybe could have navigated my way through it, but I just couldn't be bothered so gave up.'"
End of the day you're gonna use the easiest option for you, which is completely understandable. It's up to Leeds Rugby to engage the Web Developers to improve User Experience and resolve Bugs with Discounting Baskets. Not to do this is a massive failing as it doesn't improve Ticket Office Queues as people won't use the Online System if they have no confidence in it.